Frequently Asked Questions
What services do you offer?
We provide personalized veterinary care for dogs and cats, including preventive and wellness care, diagnostic testing, surgery, dentistry, senior pet care, and sick visits with chronic disease management.
How can I schedule an appointment?
You can request an appointment online through our website or contact our hospital directly. All online appointment requests are subject to confirmation by our team.
Do you offer wellness plans?
Yes. We plan to offer monthly wellness plans designed to make routine preventive care easier to plan and budget for. Additional details and pricing will be available soon.
What are your business hours?
We are open Monday through Friday from 10:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How do I request a new client offer?
New clients may be eligible for a complimentary first exam. Please contact us or submit your information through our new-client offer form to learn more. Terms and conditions apply.
Do you accept emergencies?
Norfolk Animal Hospital is not a 24-hour emergency hospital. If your pet is experiencing a life-threatening emergency outside our regular business hours, please contact the nearest 24-hour emergency veterinary hospital.